We collect information about you for 2 reasons: firstly, to process your requests and orders, and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
The type of information we may collect about you includes:
email address and phone
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser.
what sort of cookies?
We use three types of cookies on our websites
Session cookies that are deleted after each visit.
Persistent cookies that remain in place across multiple visits to our sites.
Third party cookies that are used by our approved business partners.
Here’s a list of essential cookies and how we use them.
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
We utilize other cookies to analyze how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customization preferences, such as which regional edition of the website you want to see when you log in.
non essential cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you.
how long do cookies stay on my computer?
Session cookies: these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit. Persistent cookies: these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.
Can I block cookies?
You can authorise, block or delete cookies installed on your workstation by modifying your web browser’s settings. Please see the links below for guidance on how to do this on the most popular browsers:
Or visit the About cookies website.
By using our websites you agree that we can place both essential and non-essential cookies on your device.
How do cookies affect my privacy?
You can visit our website without revealing any personal information.
We protect your personal information very carefully. The security and safety of your personal information is very important to us.
We may ask you for personal information so you can buy something from our shop, for security reasons or so you can use our services.